HAKO
HAKO is a fully automated countertop bubble tea machine geared towards businesses and office spaces. It aims to offer quality and accessible beverages to all the boba lovers out there.
Length:
15 months (Ongoing)
Tools:
Onshape; 3D printing; Electronics
Skills:
Rapid Prototyping; User Testing; Product Design
Chief Industrial Designer; My responsibilities include designing the form factors, user experience, conduct user testing, integration with the engineering model
My Role:
Team:
Kennedy Liu (Engineer) Cole Maisonpierre (PM)
Context
Bubble tea: A reason to innovate
Bubble tea, originated from Taiwan, has gained immense popularity in the U.S. among young adults – it's a way for different cultures to connect and share something unique and enjoyable
A Complicated Process
Making bubble tea by hand is a complicated and time consuming process. That’s why it’s 80% more expensive than coffee. A standard bubble tea requires:
There is an opportunity for automation that makes bubble tea more accessible to consumers and adaptable to sellers.
Our Customers
Our End User
Engineering Prototype
The goal of this engineering model is to create and test the feasibility and challenges in various dispensing and heating subsystems
Initial Machine Flow Brainstorm
I explored different configurations of user flows and machine features to understand the most feasible MVP model.
Ideation
Prototype: Horizontal Architecture
The horizontal machine architecture stores raw materials (Boba, Milk Powder, Syrup) on the left compartment with brew chamber and screen on the right.
Drip Tray
Cup Holder
Replace Cartridge
Water Tank
Vertical Architecture
The vertical machine architecture places the dispensing system on top of the brew chamber. It is much more technically feasible. However, it cannot fit under standard kitchen cabinets.
Tea Bag Insert
Screen
Drip Tray
Consumable Cartridge
User Testing
We designed a set of UI for the vertical and horizontal design that simulated the step-by-step operation/maintenance of the device.
Final Design
HAKO aims to expand the bubble tea market by bringing quality bubble tea production into office spaces.
Step 1:
Place Your Cup
Place the HAKO cup at the cup bay to start the drink selection process
Step 2:
Customize Your Drink
Select your desired sugar and ice level and start the brewing process
Step 3:
The machine will display the drink progress with a QR code to check drink status remotely
Wait 5 Minutes
Step 5:
A message will be sent to you once the drink is finished. Walk to the machine and get your drink.
Drink Finished!
Easy & Efficient Maintenance
With automation at every stage, Hako streamlines its daily maintenance cycle, requiring minimal user intervention.
Convenient Drip Tray
HAKO’s drip tray holds around 500 ml, intended for collecting accidental drips and spills. Its size is quick and easy to maintain and clean.
Self-Cleaning Cycle
HAKO self rinses its system 15 minutes after its latest use. The waste water is directed to the waste water tank which will be disposed at the end of the day.
End-Of-The-Day Upkeep
Staff of the space empties the waste water tank, clears the drip tray and replenishes the dry consumables.
Deep Clean
HAKO allows for simple methods of deep clean by simply placing the HAKO cleaning pod into the machine.
